Psikologi layanan terhadap pemustaka dan kualitas layanan prima

Authors

  • Faridah Hanum

DOI:

https://doi.org/10.30829/iqra.v11i01.796

Abstract

This article discusses about service psychology of users and quality of service excellence. Service or user psychology is a science that studies human behavior in the process of interaction work in service centers, that is between customers/ users and officers/ employees. Keywords: psychology, service, users

References

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Published

2017-07-07

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Section

Articles