Pengaruh Layanan Perpustakaan Terhadap Kepuasan Pemustaka di Perpustakaan SMA Negeri 2 Padang Provinsi Sumatera Barat

Authors

  • Fitriya Mustika Universitas Negeri Padang
  • Marlini Marlini Program Studi Informasi, Perpustakaan, dan Kearsipan UNP

DOI:

https://doi.org/10.30829/jipi.v5i2.7259

Keywords:

layanan perpustakaan, layanan sirkulasi, open access

Abstract

This article discusses the effect of library services on user satisfaction. Some library services found in SMA Negeri 2 Padang include: (1) Circulation Services, (2) Reference Services, (3) Information Retrieval Services, (4) Reading Room Services. Each service applies an open service system (Open Access). The open service system in the library of SMA Negeri 2 Padang has strengths and weaknesses. These strengths and weaknesses are influenced by the usefulness of the existing collection in the library. The influence of library services at the Public High School 2 Padang on the satisfaction of the visitors, among others: guiding users in the development of talents, interests and arts owned by the visitors. Library services provided by SMA Negeri 2 Padang that affect the development of talent, interests, and the art of the library, such as: the library provides a special place to display the works of art of the students or the library.

Author Biography

Fitriya Mustika, Universitas Negeri Padang

Mahasiswi Program Studi Informasi, Perpustakaan, dan Kearsipan

References

Primadesi, Yona dan Zaharani, Reihan. 2014. Pengaruh Layanan Perpustakaan Terhadap Kepuasan Pemustaka di Perpustakaan Universitas Negeri Padang. Jurnal Ilmu Informasi Perpustakaan dan Kearsipan, hal. 153, Vol. 3, No. 1, Seri B.

Rahayuningsih, F. 2007. Pengelolaan Perpustakaan. Yogyakarta: Graha Ilmu.

Sulistyo-Basuki. 1993. Pengantar Ilmu Kepustakaan. Jakarta: Gramedia Pustaka Utama.

Undang-undang Nomor 43 tahun 2007 Tentang Layanan Perpustakaan

Yuvenita. (2020, February 1). Perpustakaan SMA Negeri 2 Padang. (F. Mustika, Interviewer)

Zahara, Zurni. 2003. Pengantar Perpustakaan Sekolah. Sumatera Utara: USU Digital Library.

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Published

2020-11-06

Issue

Vol. 5 No. 2 (2020)

Section

Research Articles

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JIPI: Jurnal Ilmu Perpustakaan dan Informasi is published under the terms of the Creative Commons Attribution-ShareAlike 4.0 International License

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.