SIMULATION OF QUEUE PATIENT SERVICE
DOI:
https://doi.org/10.30829/zero.v1i1.1456Abstract
Queue is one of the phenomena that occur in everyday activities experienced by everyone. As a result of this queue many people turn to other places to avoid a queue and get more leverage. The purpose of this study is to study the performance of the queue system by modeling a single queue simulation. From the analysis of distribution test calculation will be obtained by queuing model. The measured system parameters are expected average speed velocity, average service speed expectation, chance of busy period, probability of all patient service in system, expectation of queue length, expectation of waiting time in system, and waiting expectation in queue.Keywords: distribution test, queuing model, and system parametersReferences
Bain, L & Engelhardt. (1992). Introduction to Probability and Mathematical Statistics: Second Edition. California: Duxbury Press.
Bronson, Richard, 1983. Theory and Problems of Operations Reseach. Singapore: Mc. Graw Hill.
Ecker, J., and Kupferschimd, M. 1988. Introduction to Operation Research. New York: John Wiley & Sons.
Gross, D & Haris, C. M. 2008.Fundamental of Queueing Theory: Fourth edition. New Jersey: John Willey & Sons, Inc.
J. Kakiay, Thomas, 2004. Dasar Teori Antrian Untuk Kehidupan Nyata. Yogyakarta: ANDI.
Mulyono, Sri. 2004. Riset Operasi. Jakarta: FE-UI.
Narayan Bhat, U. 2008. Queueing Theory Modeling And Analysis In Applications, Boston: Birkhauser.
Subagyo, Pangestu. 1995. Dasar-dasar Operasi Riset. Yogyakarta: BPPT.
Siswanto. 2007. "Operation Research". Jilid II. Jakarta: Erlangga.
Taha, H. 2007. Operations Research and Introduction. New Jersey: Pearson Education, Inc.
Downloads
Published
Issue
Section
License
Authors who publish with this journal agree to the following terms:
- Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution-ShareAlike 4.0 International License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
- Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
- Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access).